Billing and Payouts Help

Stripe Express Onboarding Guide

Use this walkthrough while completing your Stripe Connect Express setup from your obid account. Follow each stage in order and compare your screen to the screenshot for that step.

Expected time: 8 to 15 minutes Best on desktop browser Have bank details ready

Before you start

Use your real legal name, date of birth, and current home address.
Use a mobile number you can verify immediately by SMS.
For business website, use your shop site, social storefront, or obid seller profile URL.
Keep your UK sort code and account number ready for the payout step.

Step 1

Sign in to Stripe Express

Enter your email address and select Continue. Stripe will guide you to mobile verification next.

Stripe Express sign-in screen with email address field

Step 2

Verify your mobile number

Add your UK mobile number, submit the form, then enter the one-time code sent by SMS. Complete any anti-bot check if prompted.

Stripe onboarding phone number entry screen

Step 3

Select business type

Choose your country and the business structure that matches how you trade on obid. Most independent sellers use Individual / Sole Trader.

Stripe business type selection with Individual or Sole Trader option

Step 4

Complete personal details

Enter your legal first and last name, date of birth, and full home address exactly as shown on official documents.

Stripe personal details verification form

Step 5

Add business details

Provide your website or business profile link. If you primarily sell on obid, include your obid shop URL where possible.

Stripe business details page requesting website

Step 6

Add payout bank account

Select GBP and United Kingdom, then enter your sort code and account number carefully. Confirm details before continuing.

Stripe bank account details entry for payouts

Step 7

Review and submit

Check each section, edit anything incorrect, then choose Agree and submit. Stripe will return you to obid after completion.

Troubleshooting quick answers

I closed Stripe by mistake

Go back to Account ? Billing and Payouts, then choose Manage Stripe onboarding to resume where you left off.

My bank details were rejected

Confirm account number and sort code are correct and belong to a UK GBP account in your own legal name.

Stripe asks for more information later

This is normal for compliance checks. Open the onboarding link again and complete the requested details.

Still stuck?

Use the Contact page and include your username plus the exact Stripe message shown on screen.